Frequently Asked Questions
This is a meet-in-the-channel model.
Ashton Bentley provides:
• Display Mount Chassis
• AV Technology (USB-C focused connectivity and extension)
• Technology-enabled tables & seating
Systems Integrator provides:
• Display(s)
• VC Hardware, and licenses if required
• Installation and support for the user
Not at all. The low total cost of ownership of an Ashton Bentley system makes it a cost-effective presentation and communications tool for any size of business.
There are no hidden costs. Simple to deploy, operate and manage, Ashton Bentley products provide a high-quality cost-effective solution for virtually any meeting room application.
Yes – As long as you have a power supply and a stable internet connection.
No – you do not require a customized managed environment. As long as the space is dry, well-lit and has power and a network connection.
Designed specifically to reduce the complexity and cost normally found with multi-vendor integrated systems. Simple to configure, order, install, operate and support.
Yes, all systems are designed to be simple to dismantle, relocate and reassemble allowing systems to be relocated in hours rather than days.
Not at all. Comparing a typical multi-vendor system integrated and installed, Ashton Bentley meeting room systems cost less. Users get more rooms equipped for their budget.
Yes – As long as you have a power supply and a stable internet connection.
Systems integrators buy directly from Kramer, or an approved distributor, who then supplies, installs and maintains for the end user.
By end of 2024 inventory of the technology products will be held in the 3 Kramer hubs: UK/EU, Asia PAC and Americas. Other items early 2025.
Very. No complex user interfaces with remotes or touch panels, the semiautomated and intuitive control removes any techno-fear. This means less down time in meetings.
Yes. All Ashton Bentley room systems, no matter what size, have a common user interface providing users with familiarity.
Yes, Although the product ships with a preset way of working and then by using the Configuration tool in the DX2, other modes of operation can be set.
We are always happy to listen to the specific needs of customers and try to work out solutions that best suit their needs.
All static. We prototyped a range that had the option of being mobile, however these have yet to be put into mainstream production
Easy to follow graphical instructions make Ashton Bentley systems simple to assemble and install by almost anyone. Set-up of the technology and associated video conferencing hardware does require some training and experience.
We can provide training and support for the Ashton Bentley technology.
In the UK we have products on display at our Ashton Bentley facility in Dartford, which is easily accessible from London. We also have systems in the Neat showroom in central London, which can be made available on request.
Outside the UK there will be systems at all main Kramer offices by the end of 2024, the first is already installed in Amsterdam.
Almost! All professional displays from the main manufactures, such as LG, NEC and Samsung will fit. Most others will, however if in doubt please contact us. Also, we have fixings for the Neat Board and DTEN D7X.
The DX2 has a web server that provides a Configuration tool. This allows complete set-up and functionality of the DX2 and connected TX2.
Out-of-the-box basic set-up is already done. Some customisation to allow different modes and connect to 3rd party hardware is done via the on-board Configuration tool.
Control systems can also be used to control our system, VC platform and other room devices.
All systems are designed to be extremely efficient. They minimize power consumption with automatic power management. Turn on as soon as a laptop is connected, or a VC call is initiated, and automatically switch the system into standby mode when signals are not present.
Display size and design can affect power consumption, however most systems consume less than 400W when in use and less than 1W in standby mode.
Whilst we promote standardization for better scalability, user familiarisation and cost control, we can often adapt our modular components for special applications. Contact us and our technical consulting team will advise you.
Although our range covers most applications should you have a special requirement please contact us and we can discuss a custom solution. Our combined expertise and knowledge of audio-visual equipment and table designs means we can work with you to design a suitable table for your project.
Yes. We provide chassis covers in a large variety of colours. Samples are available if required.
Yes. We have 3 standard wood finishes that will match most room interiors. However, almost any type of table surface finish including laminates, veneers, or real wood is possible. Talk to us about your requirements.
Yes. All Ashton Bentley technology (and some connected 3rd party hardware) can be monitored. We can provide connectivity and integration to 3rd party ticketing and monitoring platforms. Talk to our technical team to discuss
your specific requirements.
As there very few components in an Ashton Bentely system, and most are common across all sizes of room, keeping spares is simple and low cost.
Technical support at the moment is handled directly by the Ashton Bentley Tech Support team.
Let’s get you connected with the right person!
Do you have a project in mind? With Kramer, you’re in good hands.
