With a Kramer Service Contract, you will receive replacement parts in the shortest-possible time. You can confidently work under stringent SLAs that require high continuity of service for mission-critical systems, while reducing your inventory of parts. Your field service teams can close issues faster and move on to other sites, increasing your bandwidth and improving your responsiveness to customers. You can access other services in the field at the lowest-available prices, giving you more control of your expenses over time.
Service Contract
Optimize continuity for your customers and meet stringent SLAs, while reducing your service costs
A Kramer Service Contract gives you access to an Advance RMA with every RMA approval – meaning that Kramer will ship the replacement part immediately without waiting to receive the faulty one. This speeds up site recovery and improves your customer’s experience.
Additionally, a Service Contract entitles you to a larger discount on
Commissioning Service, Field Services, and Remote Services.
Confidently work under stringent SLAs
Kramer Services
We work side by side with your technicians, increasing your bandwidth and know-how, and assist with onboarding new hires, enabling you to quickly scale up your business and capabilities
