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Service Contract

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Optimize continuity for your customers and meet stringent SLAs, while reducing your service costs

A Kramer Service Contract gives you access to an Advance RMA with every RMA approval – meaning that Kramer will ship the replacement part immediately without waiting to receive the faulty one. This speeds up site recovery and improves your customer’s experience.
Additionally, a Service Contract entitles you to a larger discount on
Commissioning Service, Field Services, and Remote Services.


Kramer Services

We work side by side with your technicians, increasing your bandwidth and know-how, and assist with onboarding new hires, enabling you to quickly scale up your business and capabilities

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