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Remote Services

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Reduce time to resolution of issues, with the most professional remote technical support

Kramer Remote Services provide you with expert support on software and hardware troubleshooting and issue resolution. We will work with you by phone and email to analyze all case details, evaluate the steps already taken, and then propose a comprehensive troubleshooting plan for you to perform. Depending on the complexity of the issue, we may conduct a remote interactive remote session to help you reach a solution. Remote services are typically offered during local business hours. Extended hours and special remote services may be available by special arrangement to provide enhanced remote support for a specific mission-critical project.


Kramer Services

We work side by side with your technicians, increasing your bandwidth and know-how, and assist with onboarding new hires, enabling you to quickly scale up your business and capabilities

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