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Our Quality Mission

Our enduring commitment to Quality Management is a key part of our mission to help customers achieve their business goals. This commitment has kept Kramer on the cutting edge of Pro AV for nearly four decades.

Quality in our products, processes and procedures

Beyond compliance with the ISO 9001:2015 quality management standard, we strive to exceed the highest standards for our products and solutions as well as for customer service and satisfaction. Our strict process-driven approach begins with strong leadership and commitment from senior management. Kramer Quality also guides our responsibility to ethical business and labor practices, health and safety, the environment, and social causes.

We aim to be a leader in our field for product quality, technology, product design, production, and service for the benefit of our customers. And we understand the achievement of high-quality products is critical to maintaining customer satisfaction and trust.

Quality assurance

As part of that, we recognize that an efficient quality assurance system is key to improving the profitability of the company and to being able to design and manufacture high-quality products. Consequently, Kramer manages a certified quality system according to ISO 9001:2015. We strive for continuous improvement throughout all our activities. Being certified according to applicable requirements is a main building block in improving the quality of our process and products.

Compliance

Kramer manages an environmental policy according to ISO 14001:2015 and ensures that in the field of product design, production and service, its environmental management is appropriate for the activities, products and services of the organization, its extent and environmental influence.

We are committed to continuous improvement and the prevention of pollution, including compliance with the relevant environmental requirements.

Kramer implements safety and occupational health policy according to ISO 45001:2018, which is appropriate to the nature and risk level to which the company is exposed. We are committed to complying with the lawful applicable requirements.

Kramer is committed to prevent personal harm and disease, injury and occupational diseases and to continuously improve occupational health and safety management as well as occupational health and safety performance.

ISO 9001 2015
ISO 9001

ISO 9001 Quality Management System Certificate

ISO 45001
ISO 45001

ISO 45001 International Standard for Health and Safety at Work Certificate

ISO 14001
ISO 14001

ISO 14001 Environmental Management System Certificate

ISO 27001 2013
ISO 27001

ISO 27001 Information Security Management System Certificate