November 5, 2025

Kramer Does Justice for The Ward Law Group HQ

Customer:

The Ward Law Group

Industry

Private Offices And Co-Working

Goals

Seamless video collaboration across offices and 8 meeting rooms
An impressive first-step experience with a striking LED wall for branding, signage, and events
A system so intuitive that staff could use it without AV training

Project Scope

Numerous offices plus 8 meeting rooms
Reception area featuring a large-format video wall
Microsoft Teams Rooms integration with full BYOD flexibility

Value

4K content distribution with near-zero latency
Scalable architecture, ready for future expansion
Instant videoconferencing connectivity across all platforms
A premium, stress-free user experience across all spaces

Solution

Kramer products:

KDS-17 AVoIP encoders and decoders
KC-Virtual Brain

Challenge

When The Ward Law Group moved into its 25,000 sq. ft. Miami headquarters in April 2025, the firm wanted the space to reflect its stature: sleek, professional, and technologically advanced. The vision went far beyond stylish interiors.

They needed:

reliable, easy-to-use AV across eight meeting rooms,
a system flexible enough for daily consultations, depositions, and remote collaboration,
and a lobby LED wall that would double as a branding stage and wow-factor for clients.

The challenge was clear: build an AV ecosystem that was powerful, scalable, and effortless to operate — even for non-technical staff.

The Solution

The Ward Law Group partnered with DEKOM, a global AV & IT integrator with over 25 years of expertise and offices across the U.S., to bring its vision to life. Together, they designed and deployed a Kramer AVoIP-based system tailored to the demands of a modern law firm.

The choice of AVoIP was driven by key advantages:

High performance and ultra-low latency for mission-critical communications
Flexibility and scalability to support multiple meeting spaces and future expansion
Ease of use so that attorneys and staff — not just AV specialists — could operate the system intuitively
Cost-effectiveness by future-proofing the infrastructure for years to come

Ward Law needed a system with all the benefits of high-end AV but simple enough for non-technical users — without long trainings or steep learning curves. At the same time, it had to handle complex legal workflows and events across multiple rooms. Kramer’s KDS-17 solution delivered big wins across every scenario”

— Ramiro Cedres, Head of Sales, DEKOM

Thanks to the remote configuration capabilities of Kramer’s KC-VirtualBrain platform, programming was completed remotely by a global DEKOM team combining expertise from multiple countries — reducing time and costs while ensuring a seamless setup from day one.

The Result

The new AV ecosystem at The Ward Law Group is powered by a backbone of Kramer KDS-17 encoders and decoders paired with Netgear switches. This infrastructure seamlessly distributes content from a range of sources — including BrightSign media players, Shure microphones, and MTR Systems — to Samsung displays across the headquarters.

Each conference room is equipped with AudioCodes scheduling panels, enabling quick room booking and one-touch activation of Logitech Microsoft Teams Rooms (MTR) components for video calls and presentations. At the core, the system is operated through the Kramer KC-VirtualBrain platform in tandem with Q-Sys AV control, bringing together devices from multiple manufacturers into a single, intuitive interface. What would normally be complex is now effortless.

In the months following installation, the impact has been clear:

Standardized meeting rooms that anyone can operate with ease
Consistent, stable video calls with instant connectivity
A lobby LED wall that elevates branding, events, and client experiences
Future-ready infrastructure, built to scale as the firm grows

Working with Kramer was seamless. From flexible out-of-the-box solutions and straightforward installation to responsive communication during setup — the process was smooth from start to finish”

— Ramiro Cedres, Head of Sales, DEKOM

After reviewing many solutions, we chose Kramer because of the simplicity and stability their product offered. DEKOM did an outstanding job integrating the solution into our firm’s daily operations. They are extremely professional, dependable, and often go above and beyond the scope of work to deliver exceptional results”

— Peter Gichie, IT Director, The Ward Law Group