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I highly recommend Kramer’s system and would not use anything else.”
Andrew Culph, Venue Manager at the Bli Bli Hotel

Background

Bli Bli Hotel is an award-winning three-level modern bistro and bar with a Mediterranean-inspired rooftop terrace and a lush tropical garden-style events space, located in Queensland, Australia.

Goals

The main goal of the project was to create an easy-to-use AV system interface that could be accessed on any PC, Tablet, or phone on the network.

The system requirements were to design a system that was simple to use, easy to manage, and flexibly operated. That is why Kramer’s AVoIP solution was chosen.

Solution

Powered by Kramer Control, the tablets, computers, and laptops on the network easily interact with essential hardware using a simple interface, developed and installed by the integrator Glen Trebilco from Digital Vision Direct, with support from AVA Distribution’s range of brands and solutions.

Video switching and distribution were done with Kramer AVoIP KDS-7 video encoders and KDS-7 decoders, deployed for their easy wiring and switching of any source to any display. The Kramer Control integration and input/output of the encoders and decoders provide a level of flexibility and management for the integrator and end user.

In addition, products from Yamaha Commercial Audio DSP, Elite Screen flush mount motorized projector screen, Panasonic laser installation projector, TCL displays, Atdec Brackets, and S-Track culminated into an AV system synonymous with the venue’s vision, which has become a testament to how simple and hassle-free it is to deploy Kramer’s AVoIP systems.

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The ability to manage the entire venue’s AV requirements from any one of our tablets, laptops, or desktops, gives each area full control of a specific space while allowing for mobile adjustments on the go.
Andrew Culph, Venue Manager at the Bli Bli Hotel

Value

Bli Bli Hotel is an example of a vision highlighted and supported by an AV solution. Andrew Culph, Venue Manager at Bli Bli Hotel was more than impressed with the Kramer Control system: We love Kramer at the Bli Bli Hotel. Its accessibility and versatility perfectly suit our venue. The ability to manage the entire venue’s AV requirements from any one of our tablets, laptops, or desktops, gives each area full control of a specific space while allowing for mobile adjustments on the go. I highly recommend the system and would not use anything else,” says Andrew.

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“We love Kramer at the Bli Bli Hotel. Its accessibility and versatility perfectly suit our venue.
Andrew Culph, Venue Manager at the Bli Bli Hotel

Tags:

Hospitality

AVoIP Solutions

Collaboration Applications

Control

Signal Management

APAC

Australia

Victoria University empowers formal and informal learning across its new campus with Kramer’s VIA solution

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“The students are loving the experience here in the building, in terms of discovery of spaces and the enablement of their formal and informal learnings. They’re very grateful for the quality, and the fit-for-purpose customized spaces.”
Kirsten Jeffery | Project Director, Victoria University City Tower

Customer

Victoria University, Melbourne, Australia

Industry

Education

Goals

  • Enable wireless presentation in varied spaces for formal and informal learning
  • Ensure fast video streaming and smooth audio and video transitions, regardless of end-user device
  • Remotely manage all AV devices and digital signage, university-wide

Project Scope

  • Install about 400 wireless presentation devices in new 32-floor Victoria University City Tower Campus

Value

  • Supports goals for closer engagement between students and the teachers
  • Empowers students to collaborate independently and cast presentations to multiple screens
  • Small-footprint devices save room space
  • Full management flexibility
  • High reliability 24/7 across years of use

Background

Victoria University (VU) is one of Australia’s few dual-sector universities combining higher education and vocational education. It achieved university status in 1991, though its preceding institutions date back to 2016. In recent years, VU has repeatedly ranked in the top 2% of universities worldwide. Today, over 40,000 students study at its seven campuses. The VU City Tower campus, which opened in 2022 in the heart of Melbourne’s central business district, offers both higher education and vocational learning, from practical TAFE certificates through to PhDs. Undergraduate and diploma students study with the award-winning VU Block Model, learning in interactive, workshop-style classes and completing one subject at a time.

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“The relationship with Kramer is a very long one… since the early 2000s. The lecture theaters are possibly 10, 15 years old, and these devices just keep running 24/7 without fail.”
Kieran Parboo | Client Services & AV Coordinator, Victoria University

Goals

The 32-floor VU City Tower was built to consolidate three pre-existing VU city-based buildings into one vertical campus. The plans called for varied dynamic and interactive learning spaces, including purpose-built practical classrooms and clinics, informal learning spaces, and collaboration spaces of different sizes.

The audio-visual system in the new campus needed to support the VU Block Model, which is very focused on interactive, collaborative, industry-based problem-solving. The fundamental requirement was wireless presentation capabilities that would support formal and informal learning. With that, the key factors were the streaming rates and how smooth the audio and video transition would be when presenting from varied devices, including laptops and mobile phones.

Solution

Although Victoria University was already a very satisfied, long-time user of Kramer AV products, it conducted a review of available products before ultimately choosing Kramer VIA solutions for its new campus.

“We benchmarked against other devices to see what else it could bring to the table,” recalls Kieran Parboo, Client Services & AV Coordinator, Victoria University. “What we found is Kramer had an extensive range of options within the device itself that we could manage as a university, but also offer to academics to use to enable their teaching. And that’s where we came to the solution.”

VU installed a total of about 400 VIA presentation devices in the new VU City Tower. These are in addition to approximately 200 VIA devices installed on various other VU campuses. VIA Connect Plus enables simultaneous wired and wireless presentation and collaboration, and VIA GO2 provides a compact and secure device for 4K wireless presentation.

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“The VIA GO² is a small footprint device that sits in a rack. They’re very, very small, which is great for us. With our digital footprint, we want to keep that as low as possible.”
Kieran Parboo | Client Services & AV Coordinator, Victoria University

Value

The VIA solution is a hit with VU City Tower administrators, teaching staff and students.

With the VIA display on the screens in the collaboration-style rooms, students are able to get started on collaborative work with ease. Kieran explains: “They simply walk up, enter the IP address, enter the code, and away they go. It allows students to collaborate independently, and then cast that around the room as required.”

According to Kirsten Jeffery, Project Director, Victoria University City Tower, the response to the collaboration capabilities supported by the new campus has been overwhelmingly positive. “The students are loving the experience here in the building, just in terms of discovery of spaces and the enablement of their formal and informal learnings. They’re very, very grateful and very appreciative for the quality, and, I think, the fit-for-purpose customized spaces.”

She also notes, “It’s terrific that we are able to showcase that commitment to students, and providing them with a quality education, surrounded by customized contemporary purpose-built facilities.”

With hundreds of VIA devices installed across the campus, the VIA Site Management (VSM) platform has proved critical to the AV services team’s day-to-day work. Kieran explains: “We use it not only for the management side to see if things are on or off or in a different state. We also use it for digital signage. We can also enable applications or disable applications. So, we have that full management flexibility with that platform, and it’s critical to us.”

When asked about the experience of working with Kramer, Kieran is unequivocal. “The relationship with Kramer is a very long one. It was before my time here at the university, and I’ve been here for 12 years. And they’ve been a big part of the university since the early 2000s. The lecture theaters are possibly 10, 15 years old, and these devices just keep running 24/7 without fail. They definitely stand the test of time.”

The next steps toward that future are already underway. With just under 600 VIA presentation devices now installed throughout VU, the university is planning to install additional VIA devices when it adds new collaboration-style rooms across the campuses later in the year.

Tags:

Education

Collaboration Applications

APAC

Australia

Got a question for one of our AV experts? Contact us here, and we’ll connect you.

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“I feel whether you’re doing residential, commercial, or industrial applications, Kramer has got the product that will have the right solution for you.”
David Bowdler | Owner, Smart Home Programming & Automation

Customer

Norman Hotel, Australia

Industry

Enterprise

Goals

  • Replace standard definition video with HD
  • Improve audio quality and reliability
  • Enable easier and more flexible control by staff

Project Scope

  • Upgrade the audio-visual and control solutions for 12 screens in the hotel bar

Value

  • High satisfaction with system reliability and ease of use
  • More reliable audio volume and quality
  • Higher quality video – HD instead of SD
  • Control via fixed touch panels saves bar staff time and effort

Background

The Norman Hotel is an iconic Australian steakhouse and bar, a contemporary venue located in the same building in Brisbane where the hotel was established in 1889. Norman’s Bar opened in 2009 as part of a major renovation of the hotel. The bar is a much-loved local pub where regulars and visitors come for the drinks and food, camaraderie, and, in classic Aussie fashion, to watch broadcasts of the “footy” and other sports.

Gavin Sayers, Telecommunications Installer, SDC Solutions, talking about the benefits of using Kramer's devices in Norman Bar
“Feedback from the Norman from both managers and upper management has been very positive. The benefits of using Kramer have come through the reliability, customer feedback with how easy it is to use.”
Gavin Sayers | Telecommunications Installer, SDC Solutions

Goals

Norman’s Bar boasts 12 large TVs strategically placed to provide patrons in different parts of the bar with great views of football games, other sports, and varied content and events. The system did not work in certain areas of the bar and frequently broke down, leaving bar patrons unable to see their favorite sports matches. The audio-visual system was controlled via an app on a mobile iPad that got moved around as different staff members used it. This made it difficult and time-consuming for staff to change audio and video settings in certain areas if they or the iPad happened to be elsewhere in the venue.

In 2022, the bar management wanted to upgrade the video and audio reliability and quality while continuing to use the existing TVs. They also wanted to make it easier for staff to control the things like audio and video, with minimum disruption to their primary jobs of serving customers.

Solution

Systems integrator SDC Solutions worked with Smart Home Programming and Automation to upgrade the bar’s audio, visual, and control capabilities. They upgraded all the video from SD to HD, with a Kramer multi-format digital matrix switcher. The system is controlled by a room controller and a control gateway, all from Kramer. The bar now has access to nine zones of video with nine inputs, which are all controlled using the Kramer Control application on dedicated Kramer touch panels mounted on walls and shelves around the staff areas of the bar.

David Bowdler, the Owner of Smart Home Programming & Automation explains why Kramer products were chosen for the Norman’s Bar upgrade. “Kramer has the best products for this job because of their versatility. Because we’re using the Kramer Control system, it gives us the flexibility of being able to custom-build the interface to actually suit the customer. They’re at a great price point that makes it competitive, and the backup support you get is superb.”

He notes that being able to view and fix any issues remotely via Kramer Control, no truck roll needed, is another factor that made Kramer the right choice for this installation.

Value

The main benefit felt by Norman’s Bar patrons is a better experience watching TV around the bar. “Now, they can come to the bar and see the footy in great quality. They can hear it. It just makes it a much better place to be in,” says David.

It’s not just the bar patrons that are happier; the staff of Norman’s Bar now find controlling the video and audio easier and faster. With multiple Kramer touch screens installed in multiple locations behind the bar and in other areas, staff can easily and quickly change audio and video settings for any screen no matter where they are. This has reduced time out from their core jobs of serving customers.

“Feedback from the Norman from both managers and upper management has been very positive,” says Gavin Sayers, Telecommunications Installer for SDC Solutions. “The benefits of using Kramer have come through the reliability, customer feedback with how easy it is to use.”

“A seven-year warranty on the majority of Kramer hardware helped give the client confidence to go ahead and also gave us as the installer full confidence knowing we have the backing from Kramer.”

Gavin added: “Another benefit of having the Kramer system is that they have a seven-year warranty on the majority of their hardware, which has helped with not only giving the client confidence to go ahead with this product but also gave us as the installer full confidence knowing we have the backing from Kramer.”

It quicky becomes clear that the same confidence flows through all the work that both SDC and Smart Home Automation undertake with Kramer.

Kramer products have been reliable in every installation that I’ve undertaken between Smart Home and ourselves,” says Gavin. “We’ve had the support that we needed, whether it be from Kramer themselves or Smart Home, and we’ve always managed to deliver exactly what the client has needed. I would always recommend going down this path.”

David, from Smart Home Programming and Automation, echoes that thought, saying “I feel whether you’re doing residential, commercial, industrial applications, Kramer has got the product that will have the right solution for you.”

Tags:

Entertainment

Control

Signal Management

APAC

Australia

Got a question for one of our Education AV experts? Contact us here, and we’ll connect you.

A residential apartment complex gets complete smart home control with Kramer devices

Justin Bull, QLD Business Development Manager, KASTA Technologies - talking about using Kramer's solutions
“Kramer provides a one-stop control solution. They’re a brand that I’ve worked with for many years, with many different projects in the commercial and residential sector.”
Justin Bull | QLD Business Development Manager, KASTA Technologies

Background

KASTA Technologies is a leading Australian provider of smart home automation solutions for residential developments, hotels, aged care facilities, and commercial spaces. For an install at a new residential building on the Sunshine Coast, it partnered with Smart Home Programming & Automation, a system integrator that specializes in audio-visual and control systems design and commissioning.

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“Kramer is really good because you can customize it to look and feel exactly how your customer wants it to look and feel. And it also gives you the ability to create drivers a lot easier than other control systems.”
David, Bowdler | Owner, Smart Home Programming & Automation

Goals

Smart Home Programming & Automation was tasked with doing integration with KASTA and Kramer for 18 apartments in a new high-end apartment building in Maroochydore, a town and suburb in the Sunshine Coast area of Queensland, Australia. The goal was to provide residents with full control over varied smart home devices, including lighting, fans, blinds, TVs, and speakers from a single point.

Solution

To carry out this project, each apartment was fitted out with a Kramer KT-107 WiFi and hardwired touchscreen panel, and an SL-240C compact master/space controller, which communicates with a KASTA Plexy Gateway to control everything on the premises.

“I’ve been using Kramer Control for the last seven years in lots of different applications, from pubs and clubs to boardrooms, hotels, and throughout homes,” says David Bowdler, Owner of Smart Home Programming & Automation. “I feel Kramer is better than the competition because of its flexibility and the ability it gives you to customize it, to look and feel exactly how you want it. Plus, it’s also got the added bonus of giving you the ability to create and add and edit drivers where some of the other systems don’t allow that.”

Value

The integration between KASTA and Kramer was seamless. “We fitted out 18 apartments throughout the building complete with KASTA and also integrated with Kramer,” notes Justin Bull, QLD Business Development Manager at KASTA Technologies. In addition to being great for the installer, according to Justin this also proved beneficial to the end user.

“As the master control solution for each apartment, Kramer has its own touchscreen solution. So, a portable benchtop touchscreen was installed in each apartment, and the users also have the option to use their iPads and mobile devices as well,” he continues.

Kramer portable master controller, which is a simple touchscreen, can be used by residents to control all the devices throughout the apartment, including lights, blinds, fans, TVs, music, and more. “This becomes a central control solution, integrating all the technologies into one simple app and platform, instead of having multiple apps to control your TV or your music and your lighting,” Justin further explains.

For KASTA-equipped smart homes, Kramer is consistently Justin’s top choice. “Kramer provides a one-stop control solution, and it’s been exciting working with them,” he concludes. “They’re a brand that I’ve worked with for many years, on many different projects in the commercial and residential sector.”

Tags:

Home

Control

APAC

Australia

Got a question for one of our AV experts? Contact us here, and we’ll connect you.

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“We tested and evaluated a number of the leading brands of wireless collaboration systems, and VIA Collage was chosen as the best of its kind.”
Julian Stirling | Design Manager, Integration Partners Australia

Background

Sheldon College is a private school located in the beautiful Brisbane Bayside area in Queensland, Australia. It caters to a wide-ranging student body starting from 15-month-olds up to grade 12. A state-of-the-art school, it boasts the latest technology infrastructure, business entrepreneurial suites, a modern library, resource centers, and more.

Over the years, Sheldon College has integrated industry facilities and training opportunities across the campus as part of its strategic vision and curricular priorities. One major curriculum-building project has been the construction of a truly collaborative learning precinct. Known as The Learning and Innovation for a New Queensland (LINQ) Precinct, it is designed to provide opportunities for collaboration across the curricular areas of Business and Enterprise, Computer Aided Design (3D Printing, Robotics, and Engineering), Film & Television, and Online Media Production.

Goals

Sheldon College was looking for a way to encourage collaborative thinking and enhance its students’ learning experiences in the new LINQ interdisciplinary facility. The goal was to make presenting and sharing content in the classroom easier and more efficient.

One of the principal challenges was compatibility with the school’s Bring Your Own Device (BYOD) policy for students, which has replaced traditional pen and paper. This means ideas are hashed out and classwork is now completed with multimedia.

“We needed a solution for the wireless connectivity of the students’ portable media devices,” says Julian Stirling, Design Manager for Integration Partners Australia, the Brisbane-based pro AV integrator that handled the project. The students’ devices include iOS and Android tablets, Windows and Mac notebooks, and laptops. With a variety of operating platforms and release versions, the system designers had a complex hurdle to overcome — until VIA Collage entered the picture.

With a variety of operating platforms and release versions, the system designers had a complex hurdle to overcome – until VIA Collage entered the picture.

Solution

To help further collaborative classroom experiences in a BYOD environment, VIA Collage was installed in the LINQ facility.

VIA Collage was chosen as the solution by the integrator after comparing multiple products on the market. “We tested and evaluated a number of the leading brands of wireless collaboration systems, and VIA Collage was chosen as the best of its kind currently on offer,” Julian adds.

Integration Partners Australia and Sheldon College worked together to install the AV system for the new building. The building includes ten collaborative classrooms, a fully equipped TV production studio with satellite editing suites and a lecture theater that doubles as a digital 7.1 cinema and performing arts space. Outside the building is a huge video wall that showcases the learning activities happening inside. Several centralized Kramer VIA Collage units are integrated into the design and are available to all students as a shared resource.

Value

Since installation, VIA Collage has become an integral element of the LINQ facility.

This installation marked a shift from the traditional approach of the teacher’s PC projected in the classroom, to a more immersive collaborative environment. Students can now participate more interactively, sharing ideas and information with the class straight from their own devices, regardless of the brand or operating system.

This in turn is transforming how students learn and prepare for 21st-century work environments.

In addition to enhancing the learning experience, the new AV system has also proven reliable, easy to use, and cost-effective. As Julian summarizes, “We particularly liked the quality and responsiveness of the live video scaling, the ease of set-up, and use across all device platforms, the high build quality, and general affordability.”

Tags:

Education

Collaboration Applications

APAC

Australia

Got a question for one of our AV experts? Contact us here, and we’ll connect you.